Does replacing hard drive myself invalidate the warranty? 15-ax003na

[jamesprinter1]

Hello

Does upgrading the hard drive myself invalidate the warranty?

I have a HP Omen 15-ax003na.

I have the necessary tools and have replaced drives in other laptops before, although that rubber screw cover looks tough to not aesthetically damage 😕

[lasvegaswireman · Accepted solution]

Typically, upgrading "user upgradable" components doesn't void your warranty, however this computer doesn't contain any user replaceable parts. Please see OMEN by HP Laptop PC - Maintenance and Service Guide, which states;

"Removal and replacement procedures for authorized service provider parts;

CAUTION: Components described in this chapter should be accessed only by an authorized service provider. Accessing these parts can damage the computer or void the warranty.

CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty."

Provided you don't damage anything in the process of changing the hard drive (128GB M.2 SSD), it is unlikely that you will have voided the warranty. If you damage anything while change the drive, you will have voided the warranty. You may also be required to return the original har drive to the computer before receiving warranty service.

If you have any further questions, please don't hesitate to ask.

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