• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-27-2024 05:49 AM

HP Recommended

Bought Hp victus Gaming laptop - Intelcorei7-12650 NVIDIA GeForce RTX 3050 Ti.

Issue - Within a year of purchase facing the motherboard issues. After technician’s visit, hp had promised for the repair under warranty. I had even got the message from the support that the product had been shipped to the store technician. Hp has lately changed the version of response that replacement would be on chargeable basis. 

Highly disappointed by Hp not owning its after release bugs and asking the customers to own up hp’s defects. I would rather let the laptop be returned to Hp free of cost than to take its chargeable services and drill the hole further in the pocket. Invest in a better brand like ASOS

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.