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‎11-24-2022 04:06 PM

HP Recommended

Hello @skyDeck 

 

As I already wrote, a short-circuit test must be performed. Flashing the bios again is not enough.

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‎12-02-2022 05:11 AM

HP Recommended

Yes i know and we tested. I talked my hp service asssintend and he sayed we need a root bios because turkey hp hasenot this laptop configuration. AND after that i asked to you i does waiting 2 mounth for ypur answer. i need a root bios pleassssssssssss. I cant use my laptop. hellllppppp

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‎12-02-2022 12:43 PM

HP Recommended

Hello @skyDeck 

As I wrote before: here and here

 

Unfortunately, I can't wave a magic wand. My options are exhausted... 

 

Kind regards

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‎12-04-2022 10:18 PM

HP Recommended

okey you dont have supperviser or technical person. because i need root bios. Im living in Turkey and turkey hp service dosent have  this pc (my pc) root bios configruration. can you ask technical person after that root bios add this platform

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‎12-05-2022 11:39 AM

HP Recommended

Hello @skyDeck 

 

Sorry, I can't help you further...

 

Quote: "

This is a peer-to-peer forum, not HP support. We do not work for or represent HP. 

"

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‎12-07-2022 06:51 AM

HP Recommended

okey can you help me,  how can i use my laptop warranty. Because i have a problem now im living at Turkey and i want to use Turkey warranty service. i have a question  you know i have global warranty right. can you check?

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