• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
Laptop Omen 15
Microsoft Windows 10 (64-bit)

Hi, last night i entered to the hardware administration an i noticed this two drivers are missing. i cant update hp omen command center or other softwares using the assistant.

I appreciate your answer,

Sebastian

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers for those devices...

 

ACPI/HPQ6007

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

 

ACPI/HPQ6001

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96501.exe

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers for those devices...

 

ACPI/HPQ6007

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

 

ACPI/HPQ6001

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96501.exe

 

HP Recommended

Thank you! solved the problem without any issue.

Sebastian Rotzinger

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.