Drop FPS after cca 10 min gaming

[Rosta97]

Hey, I got a problem. The is that every time I turn on a game, after about 10 minutes of playing, the game starts to mow unbelievably, and the fps is reduced to 11-18. Nothing helps, I've already tried bios update, Windows update, video card update, reinstall Windows. Neither of these things helped. So I'm coming here for advice because I don't really know what it could be anymore.

Procesor: Intel Core i7-8750H

Ram: Hynix 16GB x1

Video: Nvidia RTX 2070 Q MAX 6GB

SSD 256GB

HDD 1TB

[The_Fossette]

@Rosta97

I reviewed your post and I understand that you are facing FPS drop issues.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Rosta97]

Hello, I'm afraid I've tried all this. It doesn't help, even though the processor should have an integrated graphics card, the device manager can't see it, and it can't be installed.

[The_Fossette]

@Rosta97

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!