Dune Awakening crashes on launch

[DJWCA]

When I try to launch Dune Awakening from Steam, it crashes while loading with a message to send to Funcom.  All drivers are updated.

[Garp_senchau · Accepted solution]

@DJWCA, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

i see that your HP Victus 16.1-inch Gaming Laptop (model 16-r0000) is crashing when launching Dune Awakening from Steam.

I suggest you download the latest Nvidia graphics drivers from their website, which were recently released. 

Ensure Game Runs on GPU

Using HP Omen Gaming Hub:

Open the HP Omen Gaming Hub.

Navigate to the Graphics Switcher tab.

Select the NVIDIA GPU.

Using Windows Settings:

Go to Settings > System > Display.

Scroll down and click on Graphics settings.

Browse and select Dune Awakening.

Click Options and choose High Performance.

Adjust power settings:

Set Power Plan to High Performance:

Open Control Panel > Power Options.

Select High Performance as the active power plan.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[DJWCA]

Thanks!!!   I had already done all of your suggestions except Omen Gaming app.  Installed it and while playing around, cleaned up my system.  Clearing the Steam cache fixed it.  This was driving me crazy  lol.

[Garp_senchau]

Hey @DJWCA, 

I’m so glad to hear it worked! 🎉 

I can totally imagine how frustrating it must have been—glad you finally got it sorted! 😅 If you need anything else, feel free to reach out!

Regards,