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‎02-07-2026 10:01 AM

HP Recommended

Hello i have HP EliteBook 

and i am facing problem with my laptop.

i am facing this ERROR: stop code: DRIVER_POWER_STATE_FAILURE (0x9f) 

after start the laptop it shows this error and restats it self again and again.i have installed the window 10 but the same problem. now i have installed window 11 but the same problem 

after 20 minute  laptop restart it self 

what should i do now? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2026 05:58 AM

HP Recommended

Try clean gpu driver install using ddu. Use another version this time. If issue remains then Restart, tap Esc repeatedly > F2 for HP PC Hardware Diagnostics UEFI > test system, RAM, storage. Note any failures for hardware suspect (e.g., SSD). 

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4 REPLIES 4

‎02-08-2026 02:08 AM

HP Recommended

is it under warrenty?

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‎02-08-2026 05:52 AM

HP Recommended

NO 

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‎02-08-2026 05:58 AM

HP Recommended

Try clean gpu driver install using ddu. Use another version this time. If issue remains then Restart, tap Esc repeatedly > F2 for HP PC Hardware Diagnostics UEFI > test system, RAM, storage. Note any failures for hardware suspect (e.g., SSD). 

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‎02-11-2026 03:53 PM

HP Recommended 
THANK YOU

 

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