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‎09-24-2019 06:26 AM

HP Recommended
Product: Pavilion 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

I had by my gaming laptop on august 2019. i am now getting issues regarding updating INTEL UHD GRAPHICS 630 DRIVER. 

intel is providing me this driver update but it's not updating and cause error always.

please give a solution.

1 REPLY 1

‎09-24-2019 07:15 AM

HP Recommended

Hi:

 

If your model has both the Intel and nVidia switchable graphics, I don't recommend you try and update the Intel graphics driver.

 

If it only has the onboard Intel graphics, see my knowledgebase article below for how to manually update the driver...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

 

If you look at the comments posted below the article I wrote, one person indicated that the updated Intel driver caused the Nvidia graphics adapter not to work properly.

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