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Chao_L
HP Administrator
HP Administrator
100 95 14 392
Message 41 of 45
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I heard that a new BIOS has been released. Try installing it to resolve the shutdown issue.

 

CVA info - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.cva

Download - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.exe

 

PS: marked as solution to give the post more visibility.


I am HP Employee
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TurchakE
New member
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Message 42 of 45
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Hello! I can't install update, cause I have error during installation. What can I do with it? Can You help me? 

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Rivaldi
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Message 43 of 45
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Can anyone confirm that the issue is solved with this update?

Raj0073
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2 2 0 0
Message 44 of 45
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BIOS updates are getting worse. Congrats! A new problem is added ie: slow charging after playing games until you reinstall the same bios update. I know flashing a BIOS again and again is dangerous, but who cares, hp support  assistants are just getting paid for copy pasting some robotic texts. It will be my first and last HP product.

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Stormol_EZ101
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Message 45 of 45
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Hi, there is a fix from a person, this fix worked for me, it consists of downgrading your bios to D.01 then to F.05 which is a stable version.

 

Original Post: https://www.reddit.com/r/Hewlett_Packard/comments/i14lxu/hp_laptop_locksleep_by_itself_after_bios_up...

 

Files and instruction: https://drive.google.com/drive/folders/1sMLrhAv6WB83tV7gXTg5tTJq6_wrStOi

 

This worked for me, hope it works for you guys as well, my laptop: HP Pavilion 15 ec0xxx, R7 3750h + 1660ti max q.

 

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