• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I heard that a new BIOS has been released. Try installing it to resolve the shutdown issue.

 

CVA info - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.cva

Download - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.exe

 

PS: marked as solution to give the post more visibility.


I am HP Employee
HP Recommended

Hello! I can't install update, cause I have error during installation. What can I do with it? Can You help me? 

HP Recommended

Can anyone confirm that the issue is solved with this update?

HP Recommended

BIOS updates are getting worse. Congrats! A new problem is added ie: slow charging after playing games until you reinstall the same bios update. I know flashing a BIOS again and again is dangerous, but who cares, hp support  assistants are just getting paid for copy pasting some robotic texts. It will be my first and last HP product.

HP Recommended

Hi, there is a fix from a person, this fix worked for me, it consists of downgrading your bios to D.01 then to F.05 which is a stable version.

 

Original Post: https://www.reddit.com/r/Hewlett_Packard/comments/i14lxu/hp_laptop_locksleep_by_itself_after_bios_up...

 

Files and instruction: https://drive.google.com/drive/folders/1sMLrhAv6WB83tV7gXTg5tTJq6_wrStOi

 

This worked for me, hope it works for you guys as well, my laptop: HP Pavilion 15 ec0xxx, R7 3750h + 1660ti max q.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.