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HP Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 11

For the past approx. year and a half, I have an intermittent bug on my laptop where the laptop will freeze and go unresponsive. If I am using the laptop attached to a USB C dock the image on the monitors will freeze; if I am using just the laptop on it's own, the screen will begin to pixelate and fade to black.

 

This typically happens shortly after (30 seconds) I have been playing a game, and then alt tab out of the game. However, it can also happen intermittently when just straight up playing the game. Normally this happens 2 times per day, but it does seem to be getting more frequent. Sometimes the laptop will die after being turned on for 10 minutes, sometimes it will only die after 8 hours.

 

I've tried researching the potential causes of this multiple times to no avail, but I am thinking that it is probably related to the F.57 BIOS bug, as I first began sawing the problem a year and a half ago, coinciding with that release. My laptop is now running with BIOS version F.66, and the issue is still present (so if it was patched in BIOS, that patch has not been effective for me).

 

I have found the following forum entry that talks about reinstalling the BIOS with a Hirens Flash drive, but it looks as though I will need to risk re-installing Windows to do this. 

 

Now that we are on BIOS revision F.66, is there a way to reinitialise / reset the parameters, and remove this problem without having to reisntall Windows?

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