• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-06-2022 07:48 AM

HP Recommended
Product: Omen 16
Operating System: Microsoft Windows 10 (64-bit)

Hello community, I have been using HP omen 16 for about an year and recently I have discovered that my max fan speed has dropped from 5600rpms to 4800rpms and this has reduced my gaming performance. Even after putting the fan speed on max or auto mode it won't go higher that 4800, i have tried reinstalling omen hub app multiple times but it hasn't solved the problem. Is it a software issue or a hardware one? Are my fans damaged?  I'm not sure what is causing this issue can someone please help me 

Category:
1 person had the same question
3 REPLIES 3

‎10-06-2022 09:41 AM

HP Recommended

Hello @Nishant_S16 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we focus on the fan ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

Was this reply helpful? Yes No

‎10-06-2022 09:06 PM

HP Recommended

Execute Windows Update to latest version and all optional updates (especially to install "Realtek - Net - xx.xx.xxx.xxxx"), then restart.

Was this reply helpful? Yes No

‎10-07-2022 07:56 AM - edited ‎10-07-2022 07:57 AM

HP Recommended

OS Name:  Microsoft Windows 10 Home Single Language

Version: 10.0.19044 Build 19044

System Model: Omen By HP laptop 16-b0xxx

System SKU: 4D8E0PA#ACJ

( equals HP product number (p/n) )

Processor: 11th Gen Intel(R) Core(TM)i7-11800H @2.3GHz  2304MHz  8 core(s) 16 Logical Processor(s) 

BIOS Version/Date: AMI F.26, 28-01-2022

@ub6424

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.