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HP Recommended
OMEN by HP 15-dc0007nl
Microsoft Windows 10 (64-bit)

Hi all,

 
While doing maintenance on my HP laptop I found an issue with the battery, which looks decidedly swollen (photos below) and represents evidently a strong and very concerning safety hazard both for me and my family.
The swelling has also caused the chassis to deform and break along the screw holes, but I was able to repair the damage.
Unfortunately, while working on the laptop something went wrong with the screen, which appears now broken. By that I mean that the laptop is able to boot just fine and I can access my data using an external monitor connected via HDMI but the laptop monitor is evidently cracked, as well as it seems to be able to show garbled images only when tilted beyond 90 degrees.
 
What I am trying to do is to find the exact part number and a clear reference of what parts I should source to substitute,  the screen especially , as unfortunately I am not able to locate the parts on any HP site. Also a link of where I could buy them could be useful, and please consider that I would be buying the parts from Italy.
These are the references of my laptop:
 
HP Omen 15 laptop
Model: 15-dc0007nl
Product ID: 4jx96ea#abz
 
Thanks  for any help !
Marco
 
Battery Front.jpgBattery Back.jpg
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc-series/20329817/model/22993129/m...

 

 Maintenance and Service Guide

have you looked here, there are many references
you will then have to use the reference and try with a search engine
or possibly hp partners

https://parts.hp.com/hppartsIGSO/Default.aspx?mscssid=FB2B59C8F7004B0A9434D78CF6644C5F

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=FB2B59C8F7004B0A9434D78CF6644C5F&geo_co...

 

Swelling or deformation of notebook battery

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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1 REPLY 1
HP Recommended

hi

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc-series/20329817/model/22993129/m...

 

 Maintenance and Service Guide

have you looked here, there are many references
you will then have to use the reference and try with a search engine
or possibly hp partners

https://parts.hp.com/hppartsIGSO/Default.aspx?mscssid=FB2B59C8F7004B0A9434D78CF6644C5F

https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?mscssid=FB2B59C8F7004B0A9434D78CF6644C5F&geo_co...

 

Swelling or deformation of notebook battery

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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