Firmware update for Kioxia kxg60 on omen?

[ZRong]

Hi,

Anyone happens to have an usable firmware update for Kioxia kxg60 series?

Brought the pc directly from a HP shop about a years ago, came equipped with a kioxia kxg60znv1t02, which was a bit weird considering the HP support never have any firmware update for it.

Eversince  I updated to Windows 11, I've experiencing some weird lags. So I checked, it still runs on the Microsoft 2006 harddisk drive, not sure if it is the issue though.

Only Dell has a firmware update for it, but I cannot run it on my pc. I tried to extract the update and run it, but failed, 'device not found' for some reason. 

Anyone has a solution for this? I am absolute stumped.

Thanks.

[ub6424 · Accepted solution]

Hello @ZRong 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A

20.6 MB

Aug 16, 2021

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.34.10 Rev.A

0.6 MB

Mar 8, 2022

Download

Intel Gaussian and Neural Accelerator Driver

2.00.00.1097 Rev.A

0.6 MB

May 17, 2021

Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.A

17.9 MB

Mar 8, 2022

Download

Intel Serial IO Driver

30.100.2132.2 Rev.A

0.8 MB

Mar 8, 2022

Download

Intel Rapid Storage Technology Driver

18.06.1.1016 Rev.A

22.2 MB

Mar 8, 2022

Download

(4) Reboot and test again ...

(5) Your drive: KIOXIA XG6 1TB M.2 PCIe (KXG60ZNV1T02)

Try to contact and ask for firmware update:

(1) https://personal.kioxia.com/en-us/support.html

(2) https://www.supermicro.com/en/support/contact

https://www.supermicro.com/en/products/storage/pci-e/kioxia

[ZRong]

Hi,

Thanks for the reply.

The whole reason I am looking for this particular update is because all my other drives are up-to-date, and the lag only happens when I access this ssd, the other one (wdblack) is running alright (mystically considering I ripped it off from my old desktop) . Now I suspect it might be a hardware issue.

Anyway, I will re-run some diagnostics. If I still cannot find the reason behind the lag, I will have a friend to give it a full check up, in case there is a hardware problem.

Again, thanks for the reply.

[ub6424]

See (5)

[ZRong]

Hi,

Thank you for the follow up.

A friend of mine had the computer examined fully, it turns out that it wasn't the ssd's probelm. A moisture eat through, eroding some componnents, which also cause temperature spikes. Took my friend half hour with his work station, now it boots and runs normally.

Again, thank you for investing time and energy in this.

[ub6424]

It was a pleasure to transfer my energy to you.