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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN 15.6 inch Gaming Laptop PC 15-ek1000 (2B1K3AV)
Microsoft Windows 11

Hi,

 

Anyone happens to have an usable firmware update for Kioxia kxg60 series?

 

Brought the pc directly from a HP shop about a years ago, came equipped with a kioxia kxg60znv1t02, which was a bit weird considering the HP support never have any firmware update for it.

 

Eversince  I updated to Windows 11, I've experiencing some weird lags. So I checked, it still runs on the Microsoft 2006 harddisk drive, not sure if it is the issue though.

 

Only Dell has a firmware update for it, but I cannot run it on my pc. I tried to extract the update and run it, but failed, 'device not found' for some reason

 

Anyone has a solution for this? I am absolute stumped.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @ZRong 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A20.6 MBAug 16, 2021Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.34.10 Rev.A0.6 MBMar 8, 2022Download

Intel Gaussian and Neural Accelerator Driver

2.00.00.1097 Rev.A0.6 MBMay 17, 2021Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.A17.9 MBMar 8, 2022Download

Intel Serial IO Driver

30.100.2132.2 Rev.A0.8 MBMar 8, 2022Download

Intel Rapid Storage Technology Driver

18.06.1.1016 Rev.A22.2 MBMar 8, 2022Download

 

(4) Reboot and test again ...

 

(5) Your drive: KIOXIA XG6 1TB M.2 PCIe (KXG60ZNV1T02)

 

Try to contact and ask for firmware update:

(1) https://personal.kioxia.com/en-us/support.html

(2) https://www.supermicro.com/en/support/contact

 

https://www.supermicro.com/en/products/storage/pci-e/kioxia

 

ub6424_0-1658437971212.png

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello @ZRong 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A20.6 MBAug 16, 2021Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.34.10 Rev.A0.6 MBMar 8, 2022Download

Intel Gaussian and Neural Accelerator Driver

2.00.00.1097 Rev.A0.6 MBMay 17, 2021Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.A17.9 MBMar 8, 2022Download

Intel Serial IO Driver

30.100.2132.2 Rev.A0.8 MBMar 8, 2022Download

Intel Rapid Storage Technology Driver

18.06.1.1016 Rev.A22.2 MBMar 8, 2022Download

 

(4) Reboot and test again ...

 

(5) Your drive: KIOXIA XG6 1TB M.2 PCIe (KXG60ZNV1T02)

 

Try to contact and ask for firmware update:

(1) https://personal.kioxia.com/en-us/support.html

(2) https://www.supermicro.com/en/support/contact

 

https://www.supermicro.com/en/products/storage/pci-e/kioxia

 

ub6424_0-1658437971212.png

 

HP Recommended

Hi,

 

Thanks for the reply.

 

The whole reason I am looking for this particular update is because all my other drives are up-to-date, and the lag only happens when I access this ssd, the other one (wdblack) is running alright (mystically considering I ripped it off from my old desktop) . Now I suspect it might be a hardware issue.

 

Anyway, I will re-run some diagnostics. If I still cannot find the reason behind the lag, I will have a friend to give it a full check up, in case there is a hardware problem.

 

Again, thanks for the reply.

HP Recommended

See (5)

HP Recommended

Hi,

 

Thank you for the follow up.

 

A friend of mine had the computer examined fully, it turns out that it wasn't the ssd's probelm. A moisture eat through, eroding some componnents, which also cause temperature spikes. Took my friend half hour with his work station, now it boots and runs normally.

 

Again, thank you for investing time and energy in this.

 

 

HP Recommended

It was a pleasure to transfer my energy to you.

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