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LoloJ
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Flickering WASD Zones

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Hi, I would like to ask for assistance regarding my WASD Zone on my keyboard. It started flickering from white to yellow even though it was set at the command center as white. I have tried with the restarting the BIOS and removing the hidden devices, it still did not worked. What should I do with this?

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@LoloJ Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Have you attempted a system restore?

 

In the meantime, please try the reinstalling the software used to configure the keyword lights,

And I suggest you go into the lighting option as shown below and ensure the static color is chosen instead of color loop and check if that work:

 

(Your product may have a different pic instead of Omen X, but the software should have similar options)

Lighting type off

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

View solution in original post

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1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 2 of 2
Flag Post
HP Recommended

@LoloJ Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Have you attempted a system restore?

 

In the meantime, please try the reinstalling the software used to configure the keyword lights,

And I suggest you go into the lighting option as shown below and ensure the static color is chosen instead of color loop and check if that work:

 

(Your product may have a different pic instead of Omen X, but the software should have similar options)

Lighting type off

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

View solution in original post

0 Kudos
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