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dylan6091
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GPU overheating

HP Omen 17 (Radeon RX580)
Microsoft Windows 10 (64-bit)

My GPU temp is sitting at around 56C when the machine is nearly idle. As soon as I turn on any game, the temperature jumps to almost 90C. This happens in even very forgiving games like Counter Strike: Global Offensive, unless I put a limit on the frame rate. My computer used to be able to handle a lot more than it can now. In fact, I just bought Call of Duty: Modern Warfare (2019) since my computer matches the recommended specs for that game, but at 1080p, I have to set all the settings to their lowest value and cap the framerate at 40 just to make the game playable. Even then, I have had my game crash to the point that I had to restart my computer - presumably from overheating.

I have updated my AMD drivers and updated windows but nothing worked. I then checked out my fan speeds. I'm not sure if this is normal, but fan 1 was running at over 4k rpm while under a heavy load, while fan 2 was running at less than 200 rpm. I tried fixing that, but there is no "thermal" option in my BIOS - and I even tried updating my BIOS.

I am officially out of ideas. Someone please help!!!

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GPU overheating

@dylan6091 

Welcome to HP Community!

Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

 

Here's how you change windows settings:

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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dylan6091
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GPU overheating

That was not the solution I needed. However, I fixed my laptop by removing dust.

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GPU overheating

@dylan6091 I'm glad the issue has been resolved by removing the dust as mentioned in the article I had shared earlier: Reducing Heat Inside the Laptop to Prevent Overheating

if you need anything else, feel free to get back to us with the details of exactly what you need and we'll be happy to help!

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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