Create an account on the HP Community to personalize your profile and ask a question
11-08-2021 07:29 AM - edited 11-08-2021 08:36 AM
Product: HP OMEN 15 DC 1093tx
Operating System: Microsoft Windows 10 (64-bit)
I own HP omen with i7 9750h, and gtx 1650. I am facing a weird problem suddenly, 1. my GPU sometimes stays at 300mhz with full usage(msi afterburner) until I restart laptop, After restarting it goes back to 1495+ mhz which is ideal for this gpu. and 2. sometimes between my gaming sessions, laptops lags and it becomes unusable in few seconds, only option is to hold power button for force shutdown. FPS is between 10-50. I get 60 on battery normally. This problem occured suddenly out of nowhere. After clean installation of wndows 10 second problem disappeared, facing only first now.
I tried clean installation of Windows 10, reinstalled drivers and also my BIOS is up to date, thermal pasting
2 REPLIES 2
11-08-2021 03:14 PM
Using MSI Afterburner may have not been the wisest choice you have ever made. If you played around with the absolutely not supported overclocking software, you may have inadvertently damaged your notebook's discrete graphics.
I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own words.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community