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‎06-19-2023 01:48 PM

HP Recommended
Product: OMEN Laptop - 15-en0013dx
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone. The last week or so, games are unplayable whenever my laptop is plugged in and charging (and work fine when the computer is not plugged in). I uninstalled the adapter and restarted my computer like other advice forums on here suggested, but it did not help. Browsing and internet use works fine when my computer is charging, but as soon as I try to play a game (and truly, any game), the game stutters and lags. I have also updated BIOS, have HP assistance support and did all the checks and diagnoses available on there and no issues come up. I also tried to diagnose any issues with my AC adapter and it also came back "no issues found" - any other solutions would be great. Thank you! 

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