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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-23-2021 12:56 PM

HP Recommended
Product: OMEN Laptop - 15-dh1003ur
Operating System: Microsoft Windows 10 (64-bit)

Was searching for some wallpapers in gaming Hub, and it  just didn't want to load them, I started noticing it when add in app was not loading. I tried to look for solution , updated everything I could and checked that all my Hub services were running properly and automatically. Also when I reload my PC , as soon as I start hub it turns off after seconds , and second time I boot it it's working fine

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Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2021 01:39 PM - edited ‎11-26-2021 02:39 PM

HP Recommended

@MrWhisper

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand HP gaming Hub app not loading wallpaper. Try uninstalling the HP Gaming hub app completely and re-install it from Microsoft store: https://www.microsoft.com/en-us/p/omen-gaming-hub/9nqdw009t0t5?activetab=pivot:overviewtab  If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting, please reach out to the HP Technical Support team in your region regarding the service options for your computer.


Hope this helps!
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎11-26-2021 01:39 PM - edited ‎11-26-2021 02:39 PM

HP Recommended

@MrWhisper

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand HP gaming Hub app not loading wallpaper. Try uninstalling the HP Gaming hub app completely and re-install it from Microsoft store: https://www.microsoft.com/en-us/p/omen-gaming-hub/9nqdw009t0t5?activetab=pivot:overviewtab  If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting, please reach out to the HP Technical Support team in your region regarding the service options for your computer.


Hope this helps!
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎12-01-2021 03:49 AM

HP Recommended

It seemed i had an update in store which was not showing in hp assistant and windows update so now its fine . Thanks a lot)

Was this reply helpful? Yes No

‎12-01-2021 12:16 PM

HP Recommended

@MrWhisper

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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