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09-10-2022 05:41 AM
I hope you all are doing well. Please let me know how I can recover the total charge capacity to 100% (52500mWh), while my current reduced full charge capacity is 61%(32510mWh) with consumed 516/1000 cycle counts.
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09-15-2022 12:31 PM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing battery-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/us-en/document/ish_2268927-1713329-16
Hope this helps! Keep me posted.
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