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HP Recommended
HP Pavilion Gaming - 15-dk0056wm
Microsoft Windows 11

Hello acquaintances,

I hope you all are doing well. Please let me know how I can recover the total charge capacity to 100% (52500mWh), while my current reduced full charge capacity is 61%(32510mWh) with consumed 516/1000 cycle counts.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Dear acquaintances,

I hope you all are doing well. Please let me know how I can recover the total charge capacity to 100% (52500mWh), while my current reduced full charge capacity is 61%(32510mWh) with consumed 516/1000 cycle counts.

 

Abdul_Qadeer99_0-1662810317732.png

 

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2 REPLIES 2
HP Recommended

Dear acquaintances,

I hope you all are doing well. Please let me know how I can recover the total charge capacity to 100% (52500mWh), while my current reduced full charge capacity is 61%(32510mWh) with consumed 516/1000 cycle counts.

 

Abdul_Qadeer99_0-1662810317732.png

 

HP Recommended

Hi @Abdul_Qadeer-99

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing battery-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/us-en/document/ish_2268927-1713329-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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