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‎08-25-2022 08:08 AM - last edited on ‎09-09-2022 06:26 AM by

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 IDS Base Model
Operating System: Microsoft Windows 11

There are about 700k files being generated in the C:\hp\footprints

 

Lavin_Ama_0-1661436436858.png

Contents:

Lavin_Ama_2-1661436481791.png

Lavin_Ama_3-1661436524150.png

 

 

Category:
13 people had the same question
10 REPLIES 10

‎09-01-2022 03:48 AM

HP Recommended

Same problem on my OMEN by HP 15-dh0007na - before I noticed what was happening I had over 2 million of those files. Can't help but wonder how bad is that for the system SSD.

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‎09-03-2022 04:48 PM

HP Recommended

Do you know if you're able to delete it?

 

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‎09-05-2022 12:29 PM - edited ‎09-05-2022 12:34 PM

HP Recommended

it seems to be omen gaming hub when you put it in performance mode (omen dynamic power)

spamming starts right after it autolaunches as a background process after log on

 

spams 6 files per second

first it was inability to delete already useless updates installers. now this

why HP treats users computers C:\ drives as a trashbin is beyond me

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‎09-05-2022 12:48 PM

HP Recommended

Hmm, for me it only makes one file one i turn my computer on doesn't spam them at all. Might call up HP sometime see if i can delete it.

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‎09-07-2022 04:33 PM

HP Recommended

I stopped the spamming by deleting the "footprints" folder and creating a file called "footprints" with no extension and then set it to read only.

 

This is just a work around. HP should fix this as it 's wearing out the SSDs!

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‎09-08-2022 08:05 PM

HP Recommended

This is sick. I upgraded my Omen Gaming Hub last night and used the pc for about 3 hours, and this morning I realised there is literally *2 MILLION* footage files. I managed to delete them and my pc spent like 20 minutes to do so. And within the 20 minutes there are 20 thousands new files...

Managed to stop this by duplicating a read-only "footprints" file 

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‎09-14-2022 08:17 AM

HP Recommended

they updated omen gaming hub since then

but issue is still there

😑

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‎09-18-2022 02:05 AM

HP Recommended

Sure here is the same problem, just before detected this spam folder. HP Omen 15 and also downloaded and installed the new Omen Gaming Hub, if you guess this is the cause of this problem.

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‎09-25-2022 02:53 PM

HP Recommended

You also had loading CPU close to 20% all the time by process OmenCap.exe ?

1 person found this reply helpful
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