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- HP Community
- Gaming
- Gaming Notebooks
- HP Battery Genuine or not
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04-05-2022 09:25 PM
Hi HP Support, can you please verify the battery if this is genuine HP original battery or just a counterfeit, serial number, part number already on battery image. Please reply asap its important.
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Accepted Solutions
04-11-2022 11:13 AM
Hi @NightFury1993
I hope you are doing good.
We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
Have a great day!
Thanks!
I am an HP Employee
04-08-2022 12:43 PM
Hi @NightFury1993
Welcome to the HP Support Community. I see that you wish to know if the part shared by you is HP genuine.
I checked the details and I see that the Battery on OMEN By HP - 15-Dc0106tx used is a 4-cell, 70 Wh Li-ion polymer with the correct part number as 917724-855
The image you have sent has a different part number which is not genuine for your system.
You can check the same using the link here which can be found on page number 25.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee
04-09-2022 11:07 AM
Hello!
We haven’t heard from you in a while, this post is with reference to the thread you had created with your
friendly neighborhood (HP Support Community).
I would like to know if the information we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
Have a great day ahead!
I am an HP Employee
04-11-2022 11:13 AM
Hi @NightFury1993
I hope you are doing good.
We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
Have a great day!
Thanks!
I am an HP Employee
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