• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-12-2023 12:37 AM - edited ‎03-12-2023 12:44 AM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 IDS Base Model

Hello,

The HP 512GB SSD MTFDHBA512TDV-1AZ1AABHA that came with the laptop had caused for quite some time a lot of problems. This is an HP OEM Micron 2300 SSD, with HP firmware HPS0032. SSD causes BSOD after waking up laptop from sleep, SSD is often unresponsive/very slow (slower than HDD). I tried switching SSD from the right slot to the left, reinstalling windows 10, upgrading to windows 11, updating all drivers and bios to latest version, but problems persisted. After swapping out the drive with a Samsung SSD for the OS, the problems did not surface. However, when I put the HP SSD back in the second slot as a second drive, the problems showed up again. I looked up online for solutions and see that Dell and Lenovo have issued firmware updates of critical importance for their Micron 2300 SSDs that address issues like the ones I am experiencing. I cannot find any updates/fixes from HP regarding this problem. Is there a firmware update for this SSD? 

Category:
2 people had the same question
2 REPLIES 2

‎03-13-2023 10:54 PM

HP Recommended
@pnchbkv wrote:

... However, when I put the HP SSD back in the second slot as a second drive, the problems showed up again...

@pnchbkv 

 

You have to CLEAR your old drive before put it back.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-15-2023 04:47 AM

HP Recommended

Believe it or not, I did wipe the drive before putting it back. Several times at that. Did not solve the problem.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.