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- HP Community
- Gaming
- Gaming Notebooks
- HP OMEN-15 dc0010nr 2018 laptop battery

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02-27-2021 01:19 PM
I have a HP OMEN 15-dc0010nr 2018 and the battery is completely shot, if I unplugg my laptop it shuts off and it's constantly at 0 percentage. So I want to buy a new battery for it but I can't seem to find which one will work for it. If anyone has information on a battery that would work for it that would be cool.😎.
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02-27-2021 03:15 PM
==============================================================
Welcome to the HP Community.
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Open
Part Numbers and Replacement procedure on Page 45
Description Spare part number
4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL 917724-855
3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL L08855-855
Additional Information
===============================================
Replacement and Purchase Options
HP Document: HP Notebook PCs - Purchasing a Replacement Battery
===============================================
HP Collection of “how-to” videos – Battery
Internal Batteries…
HP Support Channel - Collection of “how-to” videos
- Use Categories to narrow the results.
- Select your Video
Example – Category
HP PC Service Videos | Remove and Replace Parts
Cntrl-F Search the page for Replace the Battery or Battery
Find a similar model type to your system > Select and watch your Video
===============================================
Find / Check for parts at PartSurfer / HP Parts Store
Reference: HP Notebook PCs - Ordering HP Certified Replacement Parts
PartSurfer might be able to tell you exactly which parts came with your device.
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
When HP does not provide the part for retail purchase,
Use your search engine to find a compatible part number replacement at your favorite online store.
===============================================
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-27-2021 03:15 PM
==============================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who post phone numbers or email addresses.
Do not post any private information in our public Community.
These people might be scammers trying to steal your information / money.
=====================================================
Open
Part Numbers and Replacement procedure on Page 45
Description Spare part number
4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL 917724-855
3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL L08855-855
Additional Information
===============================================
Replacement and Purchase Options
HP Document: HP Notebook PCs - Purchasing a Replacement Battery
===============================================
HP Collection of “how-to” videos – Battery
Internal Batteries…
HP Support Channel - Collection of “how-to” videos
- Use Categories to narrow the results.
- Select your Video
Example – Category
HP PC Service Videos | Remove and Replace Parts
Cntrl-F Search the page for Replace the Battery or Battery
Find a similar model type to your system > Select and watch your Video
===============================================
Find / Check for parts at PartSurfer / HP Parts Store
Reference: HP Notebook PCs - Ordering HP Certified Replacement Parts
PartSurfer might be able to tell you exactly which parts came with your device.
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
When HP does not provide the part for retail purchase,
Use your search engine to find a compatible part number replacement at your favorite online store.
===============================================
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-27-2021 05:40 PM
No surprise.
Most of us have to purchase a compatible battery.
Use the part number and purchase from a merchant you like who has the kind of return policy and the service you expect. I think I purchased my last battery at Amazon.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-27-2021 10:13 PM
sorry to bother you again I am just wondering if this one would work?
02-28-2021 09:02 AM
Using the same part number as found in the service guide, this is a match.
Prime delivery - so it's in stock and likely to get to you more quickly than otherwise.
That said, this particular choice is more expensive than the "compare to" batteries of the same type on the page.
Personally, I pay less attention to price than to my choice of merchant, return policy, and warranty on an item so this is an observation only.
What else?
The store also carries the 4-cell battery 917724-855
Were it me, I'd opt for the 4-cell.
Opt for Prime (fast delivery), check the Warranty (in the details on the webpage for the item).
Unsorted example - search results
Stay Safe.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question Resolved / Answered, Click "Accept as Solution"
02-28-2021 10:44 AM - edited 02-28-2021 11:54 AM
Yes, it matters - but not in a bad way.
The 4-cell battery is compatible with your model and it is a more powerful replacement for the 3-cell battery.
Example - Amazon - 4-cell replacement - marked as compatible to your model
Either battery will be fine - the 4-cell battery is stronger.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
02-28-2021 11:53 AM
Just open your Amazon store > search for the part number:
917724-855
What else?
Choose one of the results, for example, open Amazon Choice
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"