HP OMEN 16 Black artifacts - Part 2

[KonstOmen]

Sorry, what's the purpose of installing the NVIDIA drivers for AMD graphical card?!

All of us stuck with AMD RX 6600M, not NVIDIA card.

Also from the Part1, we have tried both (using DDU):

AMD official drivers from:

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-6000m-series/amd-radeon-rx-6000m...

And the HP official drivers (so much outdated):

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-16.1-inch-gaming-laptop-pc-16-c0000/...

[ub6424]

Hello @KonstOmen 

yes, you're right, take this:

https://www.amd.com/en/support/graphics/amd-radeon-6000m-series/amd-radeon-rx-6000m-series/amd-radeo...

I have corrected the previous post:

https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-OMEN-16-Black-artifacts-Part-2/m-p/8442478/highlig...

Please report your results

[KonstOmen]

So, it doesn't work that way.

We've tried it dozen times. Still artifacts, still the same. If I disable the AMD GPU (from the drivers manager), I won't be able to use the second monitor. But there will be no issues, I guess. From my understanding that's mostly a BIOS problem. The most stable version is the latest one from the AMD website. I believe HP support don't update the drivers.. not sure what did happen to HP company.

Anyway, thanks for trying to help.

[ub6424]

Hello @KonstOmen 

It was worth a try, but too bad about the game.

Good luck

[KonstOmen]

The game? I mean that issue is something that does affect everything..

I like retro games from 90th but the laptop which costs around 1600 US $ is not able to run it 🙂 That's the future.

So, I will try to make it easily reproducible, and then to debug. Because even if you return it, you have to prove it is not working.

Maybe I will have a solution to a driver/BIOS from my side. If that is a hardware issue then we are all stuck.

Not sure..

For now there's only one temporary solution is to run the constant load on an external GPU (rx 6600m). It consumes almost to nothing, but still this is a third-party software which should not exist..

[KonstOmen]

There's a corresponding update to the AMD thread about RX 6600m, seems like not only HP users have that problem with that GPU

https://community.amd.com/t5/graphics/blender-and-games-crashes-rx6600m-squares-artifacts/td-p/51600...

But still, as AMD says, they do not provide support to end users (including HP) for mobile chips.

It can be found here https://www.amd.com/en/support/kb/warranty-information/mobility-graphics

Meaning HP still have to resolve it..

[KonstOmen]

So, finally the issue is confirmed as a driver issue from my side.

I did some debugging and all of the programs having the same issue with the "atioglxx.dll" it is OpenGL driver, which for some reason is not correctly working. Something I cannot fix by myself.

But, AMD provides PRO drivers for BLENDER, and they seem to be stable tho, ( but I am still having black flickering sometimes, at least my apps don't go crazy with these squares and artifacts). No artifacts at all, but sometimes blinking..

Can someone else test it out (AMD):

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-21-40-beta-blender-3-0

P.S.: I have Windows 11

Thanks.

[ub6424]

Hello @KonstOmen 

great to hear information about opengl <atioglxx.dll> you found out...

You are very close to solving the problem completely.

Good luck

[TamerArafa]

The resolution of the problem is further and further away.

There are problems with different software, but especially as in my case, connecting external monitors.

This situation is shameful. Simply shameful.

[ub6424]

Hello @TamerArafa please create <new topic> for your problem, thank you