HP Omen 15 ce0xx Battery Bloated

[Karl21]

I bought this laptop last December 2017 and I noticed that the touchpad is bulging out. I still didn't open the laptop to see if the battery is really swollen but I can tell it because of the touchpad. The warranty has expired. I plan to open the laptop later to see if the battery is really swollen in case it is really swollen I also plan to just use it without the internal battery, is it appropriate or should i just replace the battery? I asked the service center and they said that it will cost $170 and will take at least 30-60 days. Thank you.

you really can't that the touchpad is bulging out but it is bulging out. Btw, I'm from the Philippines.

[Karl21]

So apparently the cmos is connacted to the battery so i can't use it without the batt.. I'm really not a techie person so i don't know what to search regarding the battery that will be compatible to my laptop if anyone can help me find one i would really appreciate the help. Thank you.

 

 

[Cheron-Z]

@Karl21

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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