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‎04-03-2019 12:06 AM - edited ‎04-03-2019 12:11 AM

HP Recommended
Product: HP Omen 15-dc1002nu
Operating System: Microsoft Windows 10 (64-bit)

Hello, i`m using HP Omen 15-dc1002nu with RTX 2060, but the option for G-Sync is missing. The model is advertised with this feature, any ideas? This is the latest 419.67 Nvidia driver. 

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1 person had the same question
2 REPLIES 2

‎04-03-2019 01:21 AM

HP Recommended

@Ou71and3r 

 

 I am in talks with HP to get further information on what is happening.

I will post back with the information as soon as I receive it or if HP needs any more information from you.

Thank you for your patients.

 

 

 

 

 

 

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‎04-11-2019 07:53 PM

HP Recommended

I think the only way for your model to have g-sync is if you get the UHD/4k display. It looks like the 2060 doesn't support 144hz g-sync and the rtx 2070 model does. This is taken from their maintenance guide, it should show the model groups at the top left.'Its pretty stupid that they don't make it easy to find this information out. Hope this helps.

Screenshot_20190411-214348.png

 

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