HP Omen 16 battery not detected

[KVOTHE1]

Hi! I own a 2022 Omen 16 gaming laptop and last week my pc started to have issues about battery. It's like when I pluge in my adepter the battery vanishes to thin air and do not charge  but if I unplug it my battery appears again , since I have no warranty in this pc I opened the back and unplug and replug it and it's godd for 2-3 days. what can I do to solve this?

 

[zoey7886]

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[zoey7886 · Accepted solution]

@KVOTHE1, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP Omen 16 battery not detected!  
We're thrilled to have the opportunity to assist you and provide a solution. 

It sounds like your Omen 16 gaming laptop is experiencing a battery detection issue when the adapter is plugged in. Since you've already tried reconnecting the battery and it only temporarily fixes the problem, here are some steps you can take for a more permanent solution:

Check Power Adapter and Port

• Ensure you are using the original HP adapter and that it is functioning properly.
• Try using another compatible HP adapter if possible.
• Check for loose connections or debris in the charging port.

Update BIOS & Drivers

1. Update BIOS:
   • Go to HP Support and download the latest BIOS for your model.
   • Install it and restart your laptop.
2. Update Battery Drivers:
   • Open Device Manager (Press Win + X → Click on Device Manager).
   • Expand Batteries.
   • Right-click on Microsoft ACPI-Compliant Control Method Battery → Uninstall.
   • Right-click on Microsoft AC Adapter → Uninstall.
   • Restart your laptop (Windows will reinstall drivers automatically).

Run Battery Diagnostics

• Turn off your laptop.
• Press Power + F2 repeatedly to enter HP Hardware Diagnostics.
• Run a Battery Check and see if any errors appear.

 

[zoey7886]

Check for Battery Firmware Updates

HP sometimes releases firmware updates for batteries. Go to the HP Support website and check if there's a battery firmware update for your model.

Hard Reset the Laptop

1. Turn off the laptop.
2. Unplug the power adapter.
3. Press and hold the power button for 30 seconds.
4. Plug the adapter back in and turn it on.

Let me know how it goes!

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards, 

[KVOTHE1]

Sorry for the late reply. I discovered that my issue is in my charging adepter cable and fixed it  thanks for solution or concerns.