HP Omen 17 Black Screen with Dicrete setting after cinnamon re-install using Mint 22.2

[InUkraine]

Black screen after cinnamon re-install using discreet NVIDIA graphics - goes through the boot motions but screen remains black after startup.  Works with integrated graphics, but no NVIDIA support.

[Jerry_57 · Accepted solution]

Hi @InUkraine,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're experiencing a black screen issue with the HP Omen 17 after reinstalling Cinnamon using Mint 22.2, and it seems to work with integrated graphics but not with the discrete NVIDIA graphics. The problem could be related to a few common factors. Here are some steps you can take to troubleshoot and potentially resolve this issue:
 

Boot Using Integrated Graphics:
 

• Start your laptop and use the integrated graphics to boot into your operating system. This will allow you to access the system and make necessary changes.

Update Your System and Drivers:
 

• Ensure that your Linux distribution and all packages are up to date. Run the following command in the terminal:
  
  sudo apt update && sudo apt upgrade 
   
• Update the NVIDIA drivers. You can do this by running:
  
  sudo ubuntu-drivers autoinstall
  
  
• Reboot your system after installation.

Check for Additional Drivers:
 

• Go to "Driver Manager" (or "Additional Drivers" in some distributions) in your system settings and ensure that the recommended NVIDIA driver is selected.

Disable Secure Boot:
 

• Restart your computer and enter the BIOS/UEFI settings.
• Locate the Secure Boot option and disable it, as some systems require Secure Boot to be disabled to use third-party drivers like NVIDIA.

Configure NVIDIA Settings:
 

• Use the NVIDIA X Server Settings utility to configure your graphics settings. This utility can be installed with:
  
  sudo apt install nvidia-settings
  
  
• Open it and configure your display settings.

Modify Boot Parameters:
 

• If the system still does not boot with NVIDIA drivers, try modifying the kernel parameters:
• At the boot menu, press e to edit the boot command.
• Add nomodeset before quiet splash to the kernel parameters line and boot by pressing Ctrl + X or F10.

Log Files for Errors:
 

• Check the Xorg logs for any errors that might give clues by viewing:
  less /var/log/Xorg.0.log
  
  
• Look for any (EE) errors that might indicate what's going wrong with the NVIDIA drivers.
  
  
  
  I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
 

Jerry_57

HP Support

[InUkraine]

I re-installed mint after I tried your suggestions and after a new Linux OS install, it works properly, now the issue is Wayland and NVIDIA.  I need to use the NVIDIA acceleration for the ffmpeg video file compression, so I just stay with X until this new issue is resolved by the int the kernel.  Thanks for your effort.  Issue resolved!