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- HP Community
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- HP Omen 17 audio crackling noise/speaker PLEASE HELP

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02-03-2022 05:57 PM
Hey I am having issues with my speakers where it would emit this crackling noise. I tried install new audio drivers on the hp website for my specific device (detect device) and it says my OS isn't supported. I'm on Windows 10 64bit 21H2. Please help, I believe this to be a driver issue.
02-08-2022 03:54 AM
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing audio cracking noise issue from the speaker on the HP Omen Laptop.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- Check the audio with the headphones if there are any crackling noise.
- Shut the computer off. Then press and hold the Power button for 10 seconds to reset the EC (Embedded Controller) to re-initiate the speakers.
Hope this helps! Keep me posted.
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