• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎03-11-2023 05:04 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A9AV)
Operating System: Microsoft Windows 11

Hello,

I was using my laptop just 30 minutes ago, doing nothing out of the ordinary, when the display froze up and started to discolour slightly. I quickly powered off and turned it back on, low and behold the display won't turn on. The laptop turns on, fans run and all, but no sign of life from the display.

Quite sad as I've only had it a year. Thankfully I have warranty, but I was wondering if there's anything I can do before resorting to that

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.