cancel
Showing results for 
Search instead for 
Did you mean: 
Sandman1989
Level 2
9 5 2 0
Message 1 of 2
3,425
Flag Post

Solved!

HP Omen 17t volume low

HP Recommended
HP Omen 17t CB100
Microsoft Windows 10 (64-bit)

I recently got a HP omen and have been having problems with the volume. It is low but sometimes is as loud as it should be. For example after a restart I watch a video at full volume and everything is fine. But after 5 seconds the volume drops to a low  level. I have tried installing newer drivers through the support page but when I go to their file location and click HP Install it opens up a system 32 terminal and simply repeats "waiting for X seconds, press a button to continue" and it never installs no matter what. I can never update my drivers past 6.0.8940.1 (4/22/20) which is 3 months older than the current one on the HP website for my product 6.0.8940.1 Rev.B (7/15/2020). I have tried to max everything out in the software I have but to no avail, I also don't have the option to equalize audio as the enhancement tab is not available. I have done multiple restarts and reinstall but to no avail, can anyone help? 

1 ACCEPTED SOLUTION

Accepted Solutions
Sandman1989
Author
Level 2
9 5 2 0
Message 2 of 2
Flag Post
HP Recommended

OK I think I have found the solution. For Omen users with Bang and Olufesen you have the Omen Audio feature, this enables you to boost bass and change the audio curve and can make the sound sound a lot bit more oumphy and loud and from my limited testing has made has kept the audio steady. (I believe there is a similar program for non-omen products called HP Audio Control or something). However to do this you will need to check the "Enable Audio Enhancements" box in the Realtek Drivers. (P.S. this is NOT the removed Enhancements tab)

 

To find this simply right click on the sound icon on the bottom left

Click on sounds in the sub-menu

Choose playback in the next menu on the top then right click on your internal speakers,In my case Realtek (R) audio. 

Go to properties and then click on the advanced menu and it should be at the bottom

 

I have all the latest possible drivers and bios installed from HP, as well as the latest windows update, however I don't know if that effects anything. If you have any questions about my driver configuration or anything else please don't hesitate to ask. 

 

View solution in original post

0 Kudos
1 REPLY 1
Sandman1989
Author
Level 2
9 5 2 0
Message 2 of 2
Flag Post
HP Recommended

OK I think I have found the solution. For Omen users with Bang and Olufesen you have the Omen Audio feature, this enables you to boost bass and change the audio curve and can make the sound sound a lot bit more oumphy and loud and from my limited testing has made has kept the audio steady. (I believe there is a similar program for non-omen products called HP Audio Control or something). However to do this you will need to check the "Enable Audio Enhancements" box in the Realtek Drivers. (P.S. this is NOT the removed Enhancements tab)

 

To find this simply right click on the sound icon on the bottom left

Click on sounds in the sub-menu

Choose playback in the next menu on the top then right click on your internal speakers,In my case Realtek (R) audio. 

Go to properties and then click on the advanced menu and it should be at the bottom

 

I have all the latest possible drivers and bios installed from HP, as well as the latest windows update, however I don't know if that effects anything. If you have any questions about my driver configuration or anything else please don't hesitate to ask. 

 

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation