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11-17-2021 01:16 PM - edited 11-19-2021 03:21 PM
Product: OMEN Laptop 15-en1xxx
Operating System: Microsoft Windows 10 (64-bit)
I have an issue with my brand new HP Omen laptop. I saw similar threads where some people are complaining that the clip breaks really easy is for the old model (I think the one from 2018-2019). I'm not sure if mine is broken or not, I will attach a picture with it, but what can I say is that the first time I removed a RJ45 cable from the Ethernet port, the port's clip cover came out together with the cable. I can attach it back on it's place afterwards and will not fall only if I will insert and remove the cable again. I think that this is a very bad design. Is there a solution for this? If yes, can you please help me with this? I can not send it to HP warranty as there is no official HP service in my country and I really don't want to send it to the agreed server of my reseller. It would be possible that HP would send me the replace part if it is the case?
Product number: 3A9C3EA
1 REPLY 1
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