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‎08-22-2022 09:54 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV)
Operating System: Microsoft Windows 11

The following screenshot is very confusing. The version number is lower but the release date is newer. However when I try to update the bios with the "newer" update. I get a this bios isn't compatible with this laptop.

 

Any explanation as to why this is happening?bios.PNGfailed.PNG

Category:
4 REPLIES 4

‎08-22-2022 11:25 AM

HP Recommended

Hello @hoxlund 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date


(2) Please report your results

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‎08-30-2022 10:05 AM

HP Recommended

Capture.PNG

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‎08-31-2022 11:51 AM

HP Recommended

Hello @hoxlund 

 

ub6424_0-1661968243456.png

 

You have already installed F.05 Rev A and that's correct.

 

Good luck

 

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‎09-05-2022 10:22 PM - edited ‎09-05-2022 10:23 PM

HP Recommended

Yes F.05 Rev A is what is currently installed

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