• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Just following up, but I never heard anything back from HP through the feedback system including after sending them their end-generated log files.  

 

I'm still having the same issues, only now it seems they're simply consistent (still can't launch games from the launcher because it's empty & never populates, Rewards worked for a day but now asks me to create an account and can't get past the birthday, etc.).

 

I'll add now that BOTH the HP Omen Command Center and this HP site seem to log me out nearly every time----whenever I get the Command Center to actually do anything other than the loading logo it asks me to sign in again. No errors there, but maybe constantly having to sign in with my email and password is somehow the issue?  Not sure, and more to the point not sure what to do about that, but thought I would follow up in case anyone else is having the same issue as there has been no HP feedback and the issues are unresolved at least for now.  Cheers. 

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.