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ABPA90
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HP Omen Command Center incompatiblity with HP OMEN Notebook - 15-5005np

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HP OMEN Notebook - 15-5005np
Microsoft Windows 10 (64-bit)

I want to set up my macro keys of my laptop notebook HP OMEN Notebook - 15-5005np but the Omen Commend Center HP provides to download from Microsoft Store is incompatible with this device. Help?

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The_Fossette
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@ABPA90

 

As of now, the Omen Command center doesn't work for older laptops. Keep an eye on the driver section of your laptop on the HP website for updates.

 

Thanks!

The_Fossette
I am an HP Employee

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The_Fossette
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@ABPA90

 

I reviewed your post and I understand that the Omen Command Center is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I checked the specifications of your computer and see that your computer doesn’t support the Omen Command Center.

 

Refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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ABPA90
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So you basically just said I'm screwed and can not configure anything... Thanks for the article lol. Will HP actually do something for older (less than 5 years old jeezus!) OMEN laptops to be able to have a working Command Center? I will never buy anything from HP again.

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The_Fossette
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@ABPA90

 

As of now, the Omen Command center doesn't work for older laptops. Keep an eye on the driver section of your laptop on the HP website for updates.

 

Thanks!

The_Fossette
I am an HP Employee

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ABPA90
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thumbnail_10A3CBC6-5DE5-43F7-8D71-0058E7D834EA.jpg

It's a pitty because I bought this HP OMEN notebook with 6 configurable hotkeys and it was one of the reasons I choose it but now you tell me they're useless because HP won't gimme a workable Command Center. Really?

By the way please tell HP headquarters to make the next HP Omen the same keyboard layout and aluminium chassis as this one from 2015 (the 15-5005np). Would like to upgrade to new omen but the plastic feels bad.

 

 https://imgur.com/a/VMKdm8f 

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