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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Omen Laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

Hello all,

 

I was facing constant disk/corruption errors on the main HDD. I ran some diagnostic tests using the HP Diagnosis tools on startup. Here is the results I got -

 

Model: OMEN by HP Laptop 15-ce0xx


================================================
Start Time            Type                 Result     Failure ID
-------------------   ------------------   --------   ---------------------------
2021-08-06 04:53:54   Hard Drive [E]       Failed     RTVPV3-94XANS-MFPW21-61BH03
2021-08-06 04:52:40   Hard Drive [sDST]    Passed     NA
2021-08-06 04:33:52   Hard Drive [Q]       Passed     NA

 

Does anyone know what the failure ID RTVPV3-94XANS-MFPW21-61BH03 means? 

1 REPLY 1
HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this  15-ce090tx Product Specifications

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)


if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

 
  • 1 TB 7200 rpm SATA
  • 128 GB PCIe® NVMe™ M.2 SSD

 

your computer should have two drives one ssd and another hdd
it will be necessary to identify if it is the ssd system which is down

if possible try to disconnect the hdd to check

RTVPV3-94XANS-MFPW21-61BH03OK8/6/21305StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Full Test Failure
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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