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- HP Omen - fan always running despite computer not being hot ...

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12-20-2017 07:56 AM
I bought this pc in june, and I never had any problems with it, until last month.
The pc fans are running at full speed most of the time keep turning on and off repeatedly, even when I'm not doing anything. The pc isn't hot at all and I don't know what to do. I've already updated the bios and all of the drivers and it's just annoying.
I also turned off the "Fan always on" at startup.
HP Omen Control was also useless.
It also ca't be from dust because it's not old enough to have that much dust. I don't know what more to do.
temperatures
temperatures
task manager (CPU)
task manager (memory)
my specs:
CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
RAM: 16 GB
GPU: GTX 1050 4GB
SSD: 120GB
HDD: 1TB
Solved! Go to Solution.
Accepted Solutions
12-22-2017 07:50 AM
Hi @Antao98,
Perfect, I am really glad to hear that the issue is fixed.
As I have mentioned in my previous post the fan speeds are system managed and there is no option to change it.
Hope that answers your question.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
12-21-2017 01:39 PM
Hi @Antao98,
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that the fan is turning on even when the computer is not very hot.
I’d love to help!
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
Meanwhile, I would like to inform you that the fan functions are system managed and there is no HP tools or options to turn on or off the system fan manually.
Hope that answers your question and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
12-21-2017 03:34 PM
I don't know for sure the last time the PC was working fine, but I think it was about 1 or 2 months ago.
I haven't made any software or hardware changes, however yesterday I opened it to see if there was dust or something causing malfunction and there wasn't anything, but when I closed the PC again and turned it on, the fan wasn't running at max speed anymore and was actually tolerable.
Even though the problem is "fixed", I'm not certain it will be like this forever. I've seen other people complaining, but many of them haven't found a solution. Can't it be fixed with a new driver update or something like that?
12-22-2017 07:50 AM
Hi @Antao98,
Perfect, I am really glad to hear that the issue is fixed.
As I have mentioned in my previous post the fan speeds are system managed and there is no option to change it.
Hope that answers your question.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee