-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
I want to add RAM to my laptop. The Maintenance and Service Guide says:
Is it possible to put two memory modules of 16 gigabytes in a laptop?
HP Recommended
Its specs
https://support.hp.com/au-en/document/c06549638
It has 8 GB DDR4-2400 SDRAM (2 x 4 GB) (both slots are occupied). You can upgrade to
(a) 16GB using
https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct17774815
(b) 32GB (max) using
https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct17774772
You can upgrade to something in between (ie 12GB (4+8) , 20GB (4+16) , 24GB (8+16)) but to take benefit of dual channels architecture you need both slots have SAME RAM
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community