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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hi have exactly same problem.

Could you please help me?

HP Recommended

@Grindevalt

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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Hi @kennethtjw@,ADITYAPATRO,@MBHansen

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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MIne too 

 

HP Recommended

Is there available top case cover for this product? 

The screen cover gets worse and now i cant close the laptop since cracking from the hinges are always there.. This leads to a large crack on the back case of my laptop .. Any advice? .. Ive search tutorials on youtube  on how to change the top covers and i think the bracket and hinges of mine was severely damage .. How can we buy or get that hinges and brackets ?? need help plss..

..

HP Recommended

I have exactly the same issue. My warranty expires in two weeks

Please help! 

 

 

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