HP R94

[Jenpick]

HP Laptop Pop up message say laptop needs to restart. Driver HP R94 is not installed. Checked device manager and there is a question Mark beside it. Have restarted several times.  Has anyone experienced this ?

[A_Gayathri]

Hi @Jenpick,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[A_Gayathri]

HI @Jenpick,

Thank you for your reply 

Please check this document and provide the product name 

to assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
  
  Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.