HP Sticker coming out of my Omen Series Laptop

[Ankit0639]

Hello there, 

Around 5th October I bought my Omen Series Laptop. I must say there were some issues or the other right from the beginning. Anyways those are almost sorted out. Now my current issue is as you all can see in the  image the sticker started coming out after few days of purchase. I was really afraid if my product is an authenticate HP product or I just lost a good chunck of money for a duplicate one. So after checking my product serial number and every thing its an origian product of HP. Now the anger I have is its "The Hp" and people said that Omen series is a premium product and look at the picture. The sticker was coming out so out of fear I applied the fevi quick and its all messed up. Every morning when I wake up and see my laptop I just say why in the world HP provided that sticker which was poised to come out. 

Therefore to cut the long story short can any help me out if this can be fixed. I am already enrolled and paid for the warranty and the accidental cover. By Novemebr first week I will have it. So please any one from HP please help me out and get this thing fixed. If you guys could please clean it up I would be very greatful as it looks messy.

Please let me know if you need any further details of my product. 

Thanks

Ankit Pandey 

[Chimney_83]

Greetings @Ankit0639,

Welcome to HP Forums and Thanks for the post. 

I understand that the Omen sticker on your computer is coming out, is that right?

Not to worry, I will be glad to assist you. 

All service options for HP products are handled by our phone support team. click here. 

Please contact than in your spare time and have a service setup for your notebook. 

Keep me posted. 

[Ankit0639]

@Chimney_83 Thanks a lot for responding to my query. I  would like to confirm that Yes my sticker is coming out. I have mailed the HP Suport India regarding this. I have a case Id. Please let me know if you would like me to share that.

I will also contact them regarding this issue tomorrow. I hope that HP Support fix this issue at the earliest. I will keep you updated.

Thanks

Ankit Pandey

[Chimney_83]

Thanks for the reply, all service options are only handled over the phone or by authorized service centers. Request you contact them to check on the service options available. 

Keep me posted. Good Luck. 

[Ankit0639]

@Chimney_83 Just wanted to let you know that I called the HP Support and as expected they were like Sir this issue is not covered under our warranty so its better you call the Hp Service centre and may be they will give you some kind of solution but in any case we wont be able to fix it as this is not covered under the warranty.

Now last week itself I had a serious issue with the redemption and HP  sales team and I was compelled to write to the  CEO of HP, all thanks that after the intervention of the senior managment from US Headquarter my issue was resolved but I do not have the energy to go through the same again giving tons of calls to the support teams and getting this sorted. At the end I would just say that the Omen Series is a good product to buy even I have bought it but these stickers and all these are really irritating. I mean just imagine after spending more than a 1000$ the next day you find out that the sticker is coming lolzzz, not sure why such low quality stuff was there on the laptop in the first place itself may be I should have gone for a Mac then. I had a compaq close to a decade old and I never faced anything like this. But this Omen not sure what all surprises it has for me in store.

Thanks

Ankit

[Chimney_83]

Thanks for the reply @Ankit0639, 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. 

You should be contacted within 4 business days (Excluding holidays & Weekends). 

Response times may vary by region. 

Please send a Private Message, if you aren’t contacted within 4-5 business days.