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The issue started on Monday when I tried to turned on the laptop but it would not turned on, there is only the white flash from the power button when pressed, the fans and stay off and there no beeping sound.

 

I have already tried to do cmos reset with the Windows + v or b and nothing happen, same when deconnecting the battery and ram, still did not work,

 

I honestly don't know what else to try, I'm not a technician but if a get instruction of what to do I can try 

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