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‎07-22-2022 06:16 AM - last edited on ‎07-22-2022 10:10 AM by Retired

HP Recommended
Product:  Victus 16-e0066ns
Operating System: Microsoft Windows 10 (32-bit)

Hi.

 

We bought a Victus 16-e0066ns which according to the tech specs:

 

https://support.hp.com/es-es/document/c08099062

 

has a

 

"40.9 cm (16.1") diagonal, FHD (1920 x 1080), 144 Hz, 7 ms response time, IPS, micro-edge, anti-glare, Low Blue Light, 300 nits, 100% sRGB""

 

but ours come with a miserably bad panel that barely has 60% sRGB coverage.  Is there any way to contact HP to have this solved (because I haven't found any) to try to solve this.

 

Extremely disappointed because its a product that is not up to the stated specs. Dreadful experience.

 

Thanks,

 

 

Category:
2 REPLIES 2

‎07-23-2022 09:56 AM

HP Recommended

Hi @jjags 

 

Welcome to the HP Support Community. I see that you are facing issues with your HP Victus 16-E0066ns. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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‎07-25-2022 03:33 AM

HP Recommended

Thank you for your time and answer, I  already replied privately.

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