HP Victus spacebar is sticky

[kevv_fr7071]

The space bar on the keyboard for my HP Victus is stuck on the upper left. This has happened occasionally and I found that spam pressing it resolves the issue but this time it didn't work. It' always the left side. I stuck a piece of cardstock under the spacebar and moved it around to no avail. I was wondering what to do now to try and resolve this issue. My warranty is up as far as I know. Is it safe to take a flathead screwdriver and pull the key up and then put it back after cleaning or whatever is needed? Any help would be greatly appreciated.

[Alden4]

Hi @kevv_fr7071,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If the space bar on your HP Victus laptop keyboard is stuck on the upper left and spam pressing it isn't resolving the issue, here are some steps you can try to troubleshoot and potentially fix the problem.

• Restart your laptop: Sometimes, a simple restart can help resolve hardware-related issues. Restart your laptop and see if the space bar starts working normally.
• Check for physical debris: Dust, dirt, or debris can sometimes cause keys to stick. Turn off your laptop and gently try to clean around the space bar key using compressed air, a soft brush, or a clean cloth. Be careful not to apply too much pressure or use liquids that might damage the keyboard.
• Test in different environments: Sometimes, environmental factors such as temperature or humidity can affect keyboard behavior. Try using your laptop in a different location to see if the issue persists.
• Check for software issues: Sometimes, software conflicts or glitches can lead to keyboard problems. Boot your laptop into Safe Mode (if available) and test the space bar functionality there. If the issue doesn't occur in Safe Mode, it might be due to a software conflict.
• Update keyboard drivers: Outdated or corrupted keyboard drivers could cause problems. Go to the HP website, enter your laptop's model number, and download the latest keyboard drivers. Install them and see if that resolves the issue.
• Check for system updates: Make sure your operating system is up to date. Sometimes, updates can fix bugs and glitches that might affect hardware functionality.
• Keyboard settings: Check your keyboard settings in the Control Panel (Windows) or System Preferences (macOS). Ensure that no accessibility options or third-party software is affecting your keyboard behavior.
• External keyboard test: If possible, connect an external USB keyboard to your laptop and check if the space bar works properly on the external keyboard. This will help determine if the issue is with the laptop's hardware or software.
• Physical inspection: If the issue persists, you might need to physically inspect the space bar area on your laptop's keyboard. There might be a loose connection or a physical issue that requires professional repair.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support