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‎09-16-2023 01:38 PM

HP Recommended
Product: HP Pavilion Gaming 15
Operating System: Microsoft Windows 11

I am just trying to analyse my computer's warranty status with the link here: https://support.hp.com/us-en/check-warranty but it continually redirects me to this site: https://support.hp.com/us-en/error/500 it's imperative that this is completed soon so that I can know how to go about fixing a separate unrelated issue with the 2nd  RAM socket not being fried.

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1 person had the same question
2 REPLIES 2

‎09-16-2023 01:55 PM - edited ‎09-16-2023 01:58 PM

HP Recommended

@aldo606 

 

Welcome to the HP Community --

 

"Works for me" - region USA.

Yes, I know...that information is useless in the context of it not working for you...

 

 

Try using a different browser, perhaps Firefox or Microsoft Edge.

 

Try clearing cookies / cache.

 

If you were not doing so,

Try opening your HP Product Home and then open category Warranty & Repair

 

 

What else?

 

If the device warranty is expired, you cannot submit an in-Warranty hardware repair request to HP Support.

Try submitting an online request for in-Warranty hardware repair.

 

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support  HP World-Wide Support

Select your region and follow the prompts

 

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

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Dragon-Fur

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‎09-16-2023 01:57 PM

HP Recommended

Thanks I'll attempt those solutions

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