• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-28-2021 03:46 PM

HP Recommended
Product: OMEN by HP Laptop 15-ce0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, I have a problem with HP coolsense application, normally it works but after formatting my laptop it disappeared and when I try to download it again I get an error and it says that my device is not supported, what can I do in this situation?

mojds_0-1640731555103.png

 

Category:
3 REPLIES 3

‎12-28-2021 03:48 PM

HP Recommended

Hi:

 

See if this software works instead.

 

It superseded the HP Coolsense software.

 

Get HP Command Center - Microsoft Store 

Was this reply helpful? Yes No

‎12-28-2021 04:18 PM

HP Recommended

Thank you, the application is working, but I have a question, I overclocked my processor and I do not know how to turn it off, I used quickcpu application

Was this reply helpful? Yes No

‎12-28-2021 04:22 PM

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with that.

 

I didn't think you could even do that on a HP notebook.

 

There should be a way to return to the default settings for the processor in the software interface.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.