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- HP omen 15 - Connectivity issues
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03-01-2021 04:36 AM
OS Name: Microsoft Windows 10 Home
Version: 10.0.19042 Build 19042
System: Model OMEN Laptop 15-en0xxx
Processor: AMD Ryzen 7 4800H with Radeon Graphics, 2900 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS: Version/Date AMI F.12, 26/1/2021
WLAN: Realtek RTL8822CE 802.11ac PCIe Adapter
Driver Version: 2024.0.10.221
Hello, I'm experiencing some disconnect issues from WIFI and unstable download speeds. The issues are getting worse and are affecting my work from home.
What i have tried one step at the time and test before next step:
- Windows Update to the latest, no more updates are available.
- Update through HP Support Assistant, latest update suggested a WLAN driver sp112305 - Realtek RTL8xxxx Series Wireless Lan Drivers for Microsoft Windows 10 (DCHU)
- Download sp112305.exe from HP driver site.
None of the above has fixed my bad connection issues. Sometimes it works fine but alot moments during the day i have disconnects or poor download/upload speeds. My phone connects perfectly with stable speeds.
My only solution for now is to use USB tethering from phone to pc to have a stable connection
Solved! Go to Solution.
Accepted Solutions
03-02-2021 01:52 PM
My issue has been fixed for now by doing the following:
1)Open Device Manager -> Network Adapters -> Realtek RTL8822CE 802.11ac PCIe Adapter -> Right Click -> Uninstall Device
2) Restart PC
3) Windows install automatically the original driver (issues still persist at least at Windows 20H2
4) Seach Windows Updates
5) Windows installed Realtek Semiconductor Corp. - Net - 2024.0.10.221
6) Fixed for now for me
Windows installed the same driver i had before (sp112305 provided from hp says version 2024.0.10.221) , but this time through windows updates it worked for me.
If i encounter more problems related to connectivity i will comeback to this thread.
03-02-2021 01:52 PM
My issue has been fixed for now by doing the following:
1)Open Device Manager -> Network Adapters -> Realtek RTL8822CE 802.11ac PCIe Adapter -> Right Click -> Uninstall Device
2) Restart PC
3) Windows install automatically the original driver (issues still persist at least at Windows 20H2
4) Seach Windows Updates
5) Windows installed Realtek Semiconductor Corp. - Net - 2024.0.10.221
6) Fixed for now for me
Windows installed the same driver i had before (sp112305 provided from hp says version 2024.0.10.221) , but this time through windows updates it worked for me.
If i encounter more problems related to connectivity i will comeback to this thread.
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