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‎11-07-2020 04:42 PM

HP Recommended
Product: HP omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I recently purchased a HP omen 15.  When I plug the charger into the outlet, it makes a short blue spark. This happens almost every time I plug the charger in. Is this normal? thanks. 🙂

2 REPLIES 2

‎11-25-2020 09:58 AM - edited ‎11-25-2020 10:01 AM

HP Recommended

Hi@Lilith2000, Welcome to the HP Support Community!

 

It's not recommended to connect any electrical equipment or Charger to connect directly wall outlet while the Switch is ON.

 

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎11-29-2020 11:33 AM

HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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