cancel
Showing results for 
Search instead for 
Did you mean: 
sjd2020
New member
1 0 0 0
Message 1 of 2
157
Flag Post

HP pavilion gaming Laptop PC, Monitor hinge broken

HP Recommended
HP Pavilion Gaming Laptop 15-cx0056wm
Microsoft Windows 10 (64-bit)

 

I bought an HP Pavilion Gaming laptop , Product Number 4PY21UA in Feb, 2019 and after 4 months usage, the bottom right screen protector was lifted and the hinge cracks every time I try to open and close the laptop. 

 Please help

1 REPLY 1
Photoray002
Level 15
Level 15
12,665 12,443 1,306 4,290
Message 2 of 2
Flag Post
HP Recommended

@sjd2020 

Please always post the full product number of your HP so we know exactly what you have. 

Run the HP Support Assistant to find the product number.

 

IF this happened over a year ago, didn't you contact HP Support for warranty service???

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation